London brand website questions
Before we shape the project
Is this a London-based agency service?
I deliver the work remotely, not from a London office. You work directly with me through a clear brief, scheduled reviews and written decisions. Review times are agreed around your team's UK schedule.
Can you improve the brand site without replacing our store?
Yes. The scope can focus on product storytelling, campaign pages, wholesale enquiries or stockist discovery while retaining the existing commerce system. I review the technical boundaries first so links, domains, tracking and ownership are clear.
Do you write the trading terms and returns policy?
Your business provides and approves its terms and policies. I make the approved information accessible within the relevant customer journey. The UK government's online selling guidance is a useful starting point for identifying information your team needs to review.
What do you need to estimate the project?
Your current URL, brand assets, product or service structure, sales channels and priority customer action. Include the existing commerce platform and any launch deadline. I use those details to define the page scope, integrations, content responsibilities and fee.