Start with the customer and the commercial decision
US expansion is a commercial decision before it becomes a channel plan. A Canadian business may have an established home-market offer but limited evidence about which US customer segment values it most. I start by identifying the buying problem, the alternatives and the service or product boundary the team can support across markets.
We then examine the customer path and operating capacity together. The website, campaign and sales process must agree about what is offered, where it is available and what the first step involves. The strategy ranks the decisions that need evidence first, separating a focused market-entry test from a larger rollout. That helps leadership commit resources in a sequence the team can actually execute.