Start with the customer and the commercial decision
A distributor may serve repeat accounts, new retailers and one-off stock buyers through the same website. Those buyers do not all need the same information or follow-up. I map the relevant routes and identify what each audience needs before it can ask a useful commercial question. The product range, availability and quoting process become part of the acquisition brief.
The review also separates public information from account-specific terms. Your team defines which categories, product facts and buying conditions can be shown openly and what sales confirms privately. This prevents the growth plan from promising instant ordering when the business actually depends on a reviewed quote, account approval or a specific delivery arrangement.